Establish positive first impressions with patients and customers, establishing a role as patient advocate. Triage all incoming telephone calls and electronic messages, prioritizing and resolving, involving the provider as appropriate, successfully completing the communication cycle. Document all communications in the electronic medical record. Schedule patient for visit w

Interviews patients and documents histories. Performs technical workups, patient histories and special testing (Refractions w/ retinoscopy, Lensometry, Keratometry, Tonometry, Visual Fields, Amslers, Muscle Testing, Pupil Exams, Topography, OCT, IOL Master / Ascans, Fundus Photos). Assists the physician with patient care, minor surgery, scribes. Communicates with patients

Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve problems or service breakdowns when they occur. Demonstrates teamwork by

Effectively interacts with patient, significant others, and other health team members, while maintaining ANA standards of professional nursing practice. This nurse functions in a leadership role, overseeing daily unit operations, staff, and care delivery, utilizing a staff focused leadership model. Performs all aspects of patient care independently in a manner which optim

Effectively interacts with patient, significant others, and other health team members, while maintaining ANA standards of professional nursing practice. This nurse functions in a leadership role, overseeing daily unit operations, staff, and care delivery, utilizing a staff focused leadership model. Performs all aspects of patient care independently in a manner which optim

Assembles patient trays according to menu selections and prescribed diet. Accurately prepares patient meal trays. Follows established department policy and procedure, infection control and isolation guidelines and uses standard precautions when preparing trays. Maintains cleanliness of work area and sanitizes work area and equipment. Exhibits timely completion of all duti

Performs all aspects of patient care by utilizing evidenced based practice in a manner which optimizes patient safety and reduces the likelihood of medical/health care errors. Follows the six medication rights and reduces the potential for medication errors, administering medications based on the age and clinical condition of the patient. States rationale for clinical dec

Assembles patient trays according to menu selections and prescribed diet. Accurately prepares patient meal trays. Follows established department policy and procedure, infection control and isolation guidelines and uses standard precautions when preparing trays. Maintains cleanliness of work area and sanitizes work area and equipment. Exhibits timely completion of all duti

Maintain a safe and clean work environment Ensure compliance with OSHA regulations. Report deficiencies to supervisor immediately. Assist in rectifying deficiencies as requested. Assume responsibility for and supervision of the appropriate care of medical equipment. Provide pre attending care for patients For each patient, perform a comprehensive assessment of the chief c

Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces. Follows policies and procedures on patient isolation and contact precautions as necessary. Stocks paper items and other supplies in assigned areas as necessary or designated.

Performs all aspects of patient care by utilizing evidenced based practice in a manner which optimizes patient safety and reduces the likelihood of medical/health care errors. Follows the six medication rights and reduces the potential for medication errors, administering medications based on the age and clinical condition of the patient. States rationale for clinical dec

The Nurse Case Manager reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. This position monitors and manages patient care to promote continuity of care, optimal patient outcomes, p

Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co pays and outstanding balances. Obtains and updates patient demographic information and company information from all patients. Answers phone and schedules appointments. Directs and documents patient ca

Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit. Completes check in/out functions as directed. Confirms and updates patient identification and demographic/insurance information. Completes patient registration as needed. Obtains patient consents/authorizations. Collec

The Cashier reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Under the supervision of the Retail Manager, the cashier is responsible for operating the cash register and filling